“I came to this class with a lot of hesitation towards implementing the SJM into my department. Although I received prior training from our training coordinator, I was still unsure the SJM would be a good fit for us. I disclosed this concern to the instructor on day-1 of this class and by the end of day-2, my opinion had been changed. Everything that was learned on days 2-5 was just a bonus! I have a large task ahead of me customizing the SEGs, DORs, and the FTP specific to my department, however I have everything I need to do it. I highly recommend this class to anyone considering the SJM or any model, simply because David’s knowledge can be used for any of it. David was very interactive with the students and kept everyone’s attention.”